Cancellation Policy

How to book a class: Visit wildlightyoga.com/join and purchase a membership, class pack, or Drop-In class. Once purchased, visit wildlightyoga.com/schedule to book the class of your choice. How to book a private healing session: Visit wildlightyoga.com/join to purchase a Private Healing Session or Wellness Passport. Credits are good for one year and may be scheduled at a later time making them ideal for gifts! After you make your purchase, visit wildlightyoga.com/healing to book your session. -OR- You may also visit wildlightyoga.com/healing and select the service + appointment time before being prompted for payment. Payment & Registration: For the safety of our entire community, pre-payment and pre-registration are required for all classes, workshops, trainings, events, and private healing sessions. Cancellation & No Shows for Classes: You may cancel your class attendance any time before class begins without penalty by managing your schedule in the Fit by Wix app. No Shows will be charged the current price of a Drop-In class. Rescheduling & No Shows for Private Healing Appointments You may reschedule an existing session up to 24 hours before the start of the session, by managing your booking in the Wildlight Fit by Wix App, on your WL account, or by contacting Wildlight for assistance. Anyone who forgets or otherwise forgoes their appointment without communication 24 hours in advance will be considered a “no-show” and will forfeit their session. There are no exceptions. Late Arrivals for Private Healing Sessions If you arrive late, your session may be shortened in order to accommodate others whose sessions follow yours. Depending upon how late you arrive, your practitioner will determine if there is enough time remaining to start a session. Regardless of the length of the session given, you will be responsible for the “full” session. Out of respect and consideration to your practitioner and other community members, please plan accordingly and be on time. In the event of inclement weather: In the event of severe or inclement weather, your session may be rescheduled to account for your safety and the safety of your practitioner. Failure to communicate in the event of inclement weather or emergency will result in the cancellation and forfeit of the session. There are no exceptions. In the event of illness: If you are experiencing any symptoms such as fever, cough, shortness of breath, chills, sore throat, loss of taste or smell on the day of your session, please contact us as soon as possible to reschedule your session to avoid spreading illness. You will be granted one opportunity to reschedule your session with no penalty so long as you communicated prior to your session, 24 hours in advance. There are no exceptions. Expiration of purchase: All purchased packages and sessions must be used within one year of the purchase date, unless otherwise noted. Refunds & Credits: All sales are final. There are no refunds or credits for any purchase, package, session, or service, for any reason.

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